Terms and Conditions

01 Acceptance of Terms

By creating an account or using LeviNote ("the Service"), you agree to these Terms and Conditions ("Terms") and our Privacy Policy. These Terms apply to all users, including those on a free trial and paid subscribers.

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

02 Description of Service

LeviNote is an AI-powered clinical documentation tool that helps healthcare providers generate professional session notes from patient intake data. The Service includes:

• AI-generated clinical session notes
• Patient intake form (structured and free text)
• Session history with export functionality
• Example document upload for style guidance
• Secure user accounts and data storage

03 Free Trial and Subscriptions

LeviNote offers a 7-day free trial upon registration. A valid payment method is required to start a trial. You will not be charged until the trial period ends. At the end of the trial period, continued access requires a paid subscription.

Subscription plans include:

• Monthly: $39.99/month, billed monthly, cancel anytime
• Annual: $35.99/month ($431.88/year), billed annually, 10% discount

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel at any time through your account settings.

04 Acceptable Use

You agree to use LeviNote only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service to generate false, misleading, or fraudulent clinical documentation
• Share your account credentials with any third party
• Allow any other person to access or use the Service using your account
• Attempt to reverse engineer or copy the Service
• Use the Service in a way that violates any applicable law or regulation
• Upload malicious files or content intended to harm the Service
• Use the Service to store or transmit unlawful content

All subscription plans are subject to fair and reasonable use. LeviNote reserves the right to impose limits on the volume of AI-generated content produced per user per billing period, at its sole discretion, in order to maintain service quality and prevent misuse. Such limits may be applied without prior notice and do not constitute a material change to the Service.

05 One Account Per User — No Account Sharing

Each LeviNote subscription is issued to a single, named individual and is strictly personal and non-transferable. Account sharing is prohibited.

• One user per account. Your account may only be accessed and used by you. You may not share your login credentials, password, or access link with any other person, including colleagues, assistants, or members of the same practice.
• No shared or group accounts. A single subscription does not cover multiple users. Each individual who uses LeviNote must have their own paid account.
• No credential transfers. You may not sell, transfer, sublicense, or otherwise grant access to your account to any third party.
• Monitoring. LeviNote reserves the right to monitor account activity for signs of unauthorized sharing, including but not limited to simultaneous logins from multiple locations or devices, unusual usage volumes, or activity inconsistent with a single user.
• Consequences. If we determine that your account is being shared, we reserve the right to immediately suspend or terminate your account without refund and to pursue any other remedies available to us.

If you need access for multiple users at your practice or organization, please contact us at sales@levinote.com to discuss group or enterprise pricing.

06 Clinical Disclaimer

LeviNote is a documentation assistance tool only. AI-generated session notes are intended to assist qualified healthcare professionals — they are not a substitute for professional clinical judgment.

You are solely responsible for reviewing, verifying, and approving all generated content before use in any clinical, legal, or administrative context. LeviNote does not provide medical advice, diagnosis, or treatment recommendations.

07 Data and Privacy

We take the privacy and security of your data seriously. By using LeviNote:

• Your session history is stored securely and associated only with your account
• We do not sell or share your data with third parties for marketing purposes
• Patient data entered into the Service should not include personally identifiable information (PII) unless you are operating in a compliant environment
• You are responsible for ensuring your use of the Service complies with applicable privacy laws including HIPAA where applicable

Please review our Privacy Policy for full details on how we collect, use, and protect your data.

08 Intellectual Property

All content, features, and functionality of LeviNote — including but not limited to the software, design, text, and graphics — are owned by LeviNote and protected by applicable intellectual property laws.

You retain ownership of any content you upload to the Service. By uploading content, you grant LeviNote a limited license to process that content solely for the purpose of providing the Service to you.

09 Limitation of Liability

To the fullest extent permitted by law, LeviNote shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10 Indemnification

You agree to defend, indemnify, and hold harmless LeviNote, its owners, officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the Service in violation of these Terms or any applicable law or regulation;
• Any clinical documentation you generate, review, approve, or submit using the Service, including any errors, omissions, or inaccuracies in AI-generated notes;
• Your violation of any applicable law, regulation, or professional licensing requirement, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA);
• Any claim by a third party — including patients, employers, regulatory bodies, or licensing authorities — arising from your use of AI-generated notes in a clinical, legal, or administrative context;
• Any personally identifiable information or protected health information you upload, enter, or transmit through the Service in violation of these Terms or applicable law;
• Any content, files, or example documents you upload to the Service.

LeviNote reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with LeviNote in the defense of any such claim and not to settle any matter without LeviNote's prior written consent.

11 Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in conduct that we determine to be harmful to the Service or other users.

You may terminate your account at any time directly from your Account Settings within the app, or by contacting us. Upon termination, your access to the Service will cease and your data may be deleted after a reasonable retention period.

12 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with applicable rules.